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Customize Now

Why do you need a custom fireplace?
From eye-catching round designs to dancing flames in four-sided glass boxes, our custom fireplace builders can bring them to life. Our custom fireplaces can be tailored to your size, space, and style preferences, creating a more comfortable and inviting atmosphere.

How to customize a fireplace?
You can share your custom requirements by contacting service@hearthartsinn.com. For existing styles, we can customize the size, color, chimney length. For styles that we don’t have, you can provide your requirements and we will make a design for you, or a fireplace reference picture.

Customization Process

STEP 1. Confirm your needs and contact us

Products from our website:
  • Select product: Browse our website and select the product you want to customize.
  • Provide information: Let us know the size, color, and other requirements you want to customize, and also include the product name or picture.
  • Share your space: For a more customized experience, send us a picture or description of your intended application space. Not sure what size or color will work best for your room? No problem! Simply provide us with your room dimensions and ceiling height, and our team of professional designers will tailor a unique solution just for you.

Customize products from other sources:
  • Provide inspiration: If you found a fireplace on another website or in-store, please share with us a picture, design sketch, or web link of that product.
  • Specify requirements: Detail your preferred color, size, or other specifications.
  • Get expert guidance: Not sure which design will work best for your space? Don't worry, provide us with your room dimensions and ceiling height, and our team will tailor a design just for you.
STEP 2. Drafts and pricing at our factory
  • Receive a draft: Our factory will create a detailed draft of your custom design.
  • Review Pricing: Along with the draft, we will provide a comprehensive price quote for your approval.
STEP 3. Production Confirmation
  • Complete your design: Once you are happy with the design and price, confirm your order.
  • Start Production: Our skilled craftsmen will begin crafting your custom fireplace with the utmost care and precision.
STEP 4. Finished and shipped
  • Once the product is ready, we will contact you immediately and send you product pictures or videos via email or SMS for your confirmation. After receiving your confirmation, we will arrange shipment.

Custom Fireplace Design Options

Our custom fireplaces offer a variety of customizable options to set the stage for your fireplace. With all the options listed below, it's easier than ever to find inspiration.

Custom Sizes

Customize the overall size of the electronic fireplace, the size of the burning fireplace body and the length of the chimney to achieve the best viewing effect of the space.

Custom Fireplace Core

You can choose electronic heating core, wood burning core, bioethanol core and atomization core. Some products can choose natural gas or liquefied gas core.

Customized special-shaped electronic fireplace

Electric fireplaces can be customized by our professional team according to the size and layout of the specific location in your home to better meet your needs.

Custom Installation

Fireplace smoke exhaust installation method, for example, for rooms without a roof, you can use the side of the house to exhaust.

Customized Cases

Client Communication & Requirement Gathering
  • Communicated with the client to understand their specific needs for a custom installation, including the connection of the fireplace to existing systems.
  • The client requested a non-standard installation method, so we confirmed all dimensions, angles, connection points, and special considerations before proceeding.
Drawing Design & Client Approval
  • Created detailed custom installation drawings based on the client’s site information and requirements, including:
    • Fireplace and pipe connection layout
    • Venting.
    • Mounting brackets and attachment points
  • Shared the drawings with the client for review and confirmation. Any necessary adjustments were made based on client feedback.
  • Once approved, we provided a comprehensive quote including the fireplace unit, additional components, optional custom piping, and shipping costs.
Fireplace Fabrication
  • Manufactured the fireplace strictly according to the approved custom drawings.
  • Completed units were documented with photos and/or videos and shared with the client for pre-delivery confirmation of appearance.
Shipping & Delivery
  • After client confirmation, arranged shipment to the specified address.
  • Provided tracking information and ensured the unit was delivered safely.
Installation Support & After-Sales Service
  • Offered guidance for the installation team to execute the custom installation correctly.
  • Assisted with any technical issues encountered during installation, ensuring the fireplace is securely mounted, fully functional, and aligned with the design intent.